Return or Exchange

Welcome to Trend Eve, are you looking for return or exchange. Please fill the form below:

 

Process of Return:

  1. Please fill the form and submit your details.
  2. Please, submit a clear picture of your product that you received. If the picture is not clear your request can be rejected.
  3. Once the request is submitted, our team will review it.
  4. You will get an email confirmation for your request and you need to reply with your payment method to receive the payment.
  5. Once your request is approved. Our delivery partner will pick the product in 5-6 working days.
  6. Once the product will be picked you will get the payment though online payment mode. (Note: Delivery partners are not liable to pay the amount it will be transferred online)

Process of Exchange:

  1. Please fill the form and submit your details.
  2. Please, submit a clear picture of your product that you received. If the picture is not clear your request can be rejected.
  3. Once the request is submitted, our team will review it.
  4. You will get an email confirmation for your request and you need to reply with your exchange product size or color (whatever the parameter to exchange).
  5. Our, delivery partner will pick the product in 5-6 working days.
  6. Once product will be picked we will dispatch the new product in next 2-3 days.
  7. You will get the tracking for your exchange product over the email.