Return or Exchange
Welcome to Trend Eve, are you looking for return or exchange. Please fill the form below:
Process of Return:
- Please fill the form and submit your details.
- Please, submit a clear picture of your product that you received. If the picture is not clear your request can be rejected.
- Once the request is submitted, our team will review it.
- You will get an email confirmation for your request and you need to reply with your payment method to receive the payment.
- Once your request is approved. Our delivery partner will pick the product in 5-6 working days.
- Once the product will be picked you will get the payment though online payment mode. (Note: Delivery partners are not liable to pay the amount it will be transferred online)
Process of Exchange:
- Please fill the form and submit your details.
- Please, submit a clear picture of your product that you received. If the picture is not clear your request can be rejected.
- Once the request is submitted, our team will review it.
- You will get an email confirmation for your request and you need to reply with your exchange product size or color (whatever the parameter to exchange).
- Our, delivery partner will pick the product in 5-6 working days.
- Once product will be picked we will dispatch the new product in next 2-3 days.
- You will get the tracking for your exchange product over the email.